Frequently Asked Questions

Does it matter how long apart the appointments are?
Not really, they can be a minimum of next day and up to 2 months apart for most people.

Should both parents come to the appointment?
If this doesn’t make things too hard then yes bring along your partner /spouse/ whanau/ friend. However, if you feel confident to be able to express both parents concerns and to relate feedback information back to the absent parent then there is no need for both parents to attend. You can always book a 1 hour follow up appointment [adults only] if you wish.

It seems quite expensive – why is that?
It is all about how long it actually takes to complete an assessment and produce a comprehensive report. For every hour we spend fact to face with a client we spend about the same behind the scenes, so actually for your 4 hours appointment time, it takes about 8 hours to produce a report for you.

Why can’t I bring a younger child to a late afternoon session?
Over the years we have found that children under about 12 years of age don’t cope well with late afternoon assessment. It can be quite tiring for children and to do their best it is preferable to see younger children earlier in the day.

My child usually takes medication should he/she take if before an assessment?
Yes! Please stick with what you would normally do. We need to see what your child can do given the opportunity. Most parents can tell us what it is like when their child hasn’t taken their medication.

How do I tell my child about the assessment?
Keep it honest, keep it simple and make it positive. Most kids already know there is a problem and you can say you have found someone to help with this. Let them know they will be doing a variety of activities (avoid using the term tests). This is probably sufficient information for younger children. Please do not surprise them and say they are having tests and they have to do well. For teenagers, particularly those who have been seen by at their age their wishes and views will be important to the whole process. The psychologist will work with your child to get the best possible outcomes.

Why are there different kinds of psychologists?
Alongside educational psychologists who focus on learning and development, there are those whose specialty is counselling, those who work in the area of mental health, or whose focus is industry and organisations. Some psychologists work more with adults and others with children and families. It pays to find the right type of psychologist for the issue and age group. Lastly a psychologist is not a psychiatrist, while psychologists often work alongside psychiatrists, this is a medical doctor who specialises in mental health.